Full-Time Opportunities:

 

Job Title: Marketing & Financial Development Manager 
FLSA Status: Full-Time, Exempt
Reports to: CEO
Revision Date: 1/3/23

POSITION SUMMARY: 

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. This role will be focused on YMCA of Greenwich marketing, communications, and fundraising initiatives. The ideal candidate is a self-starter and highly organized with great attention to detail. Must have excellent people skills, an ability to work independently, and strong writing skills. Fundraising responsibilities include assisting with the Y’s annual support campaign, along with contributing to and implementing year-round donor communication and cultivation strategies, assisting with fundraising special events, grant administration and reporting duties, development database management, donor and prospect research, creating reports, and processing acknowledgement letters. Marketing responsibilities include the execution of day-to-day marketing and communications including program promotion, advertising, public relations, scheduling social media management, contributing to digital content creation, internal/external communications and other marketing related duties. The successful candidate will have exposure to nonprofit fundraising, marketing, and communications, with significant opportunities to develop skills and to gain increased responsibilities over time. 

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. 

ESSENTIAL FUNCTIONS: 

Marketing & Communications 

  • Execute and manage day-to-day marketing activities including: social media, program promotional materials, digital signage updates, advertisements, mobile app updates, press releases, etc. 
  • Develop marketing plans, including email, social and other outreach to meet registration and revenue goals. 
  • Serve as internal creative services assisting staff with flyers, brochures, signage production, etc. 
  • Manage YMCA’s Website and Social Media. 
  • Create fundraising collateral and social assets. 
  • Organize donor and participant lists for email blasts, maintain an outreach schedule and ensure consistent and quality communications with donors, volunteers and corporate partners.
  • Track website and social media activity and identify optimization tactics.
  • Serve as a “Y Brand Ambassador” ensuring national brand guidelines are adhered to throughout the Y and all departments.

Financial Development 

  • Assist the execution of day-to-day fund-raising activities in support of the annual support campaign, capital campaigns, and special events. 
  • Manage logistics for multiple fundraising events annually, with anticipated combined revenues of $550,000 in FY’23, with expected growth in future years. 
  • Assist in all event planning and execution, including soliciting sponsors and donations, tracking goals, planning and managing event program vendors, and handling event follow-up. Act as point of contact for key relationships. 
  • Assist with all appeals, including maintaining lists, creating materials, and processing mailings. 
  • Manage, report on, and ensure timely follow up on funder-related tasks, deliverables, and timelines. 
  • Maintain donor and grant databases and files, including maintaining contacts and tracking donations, due dates, and grant pipelines. 
  • As appropriate, attend Financial Development Committee meetings, work with committee members. 

QUALIFICATIONS: 

  • Bachelor’s degree in Marketing or related field. Minimum 2 years of marketing experience 
  • Must be able to work harmoniously and professionally with a variety of personalities including donors, committee members, Board of Directors, Y members, and fellow Y staff. Ability to handle relationships with stakeholders with tact and maturity. 
  • Strong editing skills, excellent attention to detail, and ability to use data to create strategic and compelling arguments. 
  • Experience with media relations and writing press releases. 
  • Knowledge of variety of fundraising strategies and methods. 
  • Technical competencies: proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher) with graphic design experience using InDesign, Canva, Photoshop, or comparable software. Desirable: eTapestry or other fundraising software. 
  • Team player who thrives on collaboration. 
  • Possess an interest in a non-profit career, particularly marketing/communications and development; enthusiasm for YMCA’s mission. 

WORK ENVIRONMENT & PHYSICAL DEMANDS: 

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. 

SALARY/BENEFITS:

  • Salary is competitive dependent upon experience. YMCA provides a full package of benefits including healthcare and dental insurance, retirement plan, competitive vacation and paid holidays. 

*** Interested applicants should email resumes to Andrea Basso, Director of Human Resources at abasso@gwymca.org. Please include subject line “Career Opportunity – Marketing & Financial Development Manager“.

Part-Time Opportunities:

WHY work at the YMCA of Greenwich?

  • Part-time schedule available
  • Positive team culture
  • Competitive wages
  • Impact on the local community and neighborhoods

 

General Positions Available:

  • Fitness Concierge
  • Relations Associate/Front Desk
  • Lifeguards
  • Swim School Instructors
  • Youth Sports & Wellness Instructors

Interested applicants may fill out a general application at the Front Desk or email resumes to abasso@gwymca.org. Please include subject line Career Opportunity.

 

Fitness Concierge

FLSA Status: Part Time Non Exempt
Reports to:  Health & Wellness Director
Date:  November 22, 2022

YMCA STAFF ENTRY REQUIREMENTS:

  • Engage in positive behaviors that make members feel welcome, connected and confident in their choice to be at YMCA.
  • To be essential to the accomplishment of overall YMCA’s goals.  All levels of staff need to put the YMCA mission at the focus of everything they do….your impact to our organization and community goes far beyond just another “Greenwich YMCA staff employee”

POSITION REQUIREMENTS:

  • Active Listening skills
  • Excellent Relational skills
  • Passionate about the YMCA Promise
  • Character Traits: Professional demeanor, proactive, self-directed, attentive, solution-oriented, dependable and reliable, multi-task oriented, effective communication skills and ability to develop effective working relationships
  • Ability to respond to safety and emergency situations
  • Maintain professional relationship with members and teammates

Role and Responsibilities

The Fitness Concierge is responsible for managing the fitness floor, being responsive to members and guests by aiding, and educating members on the safe and correct use of cardio and weight training equipment. This person answers facility-related questions, provides a warm welcoming to the members, and sells personal training packages.

Essential Functions

  • Scheduling personal training sessions for new members
  • Assists the Health and Wellness Director with new member outreach and follow-up with infrequent users
  • Maintain a clean, safe and orderly fitness floor, racking weights. Includes picking up loose towels, water bottles, magazines, cleaning equipment, etc.
  • Perform blood pressure checks
  • Support, teach, and encourage members to meet his/her fitness goals
  • Assist in the development and implementation of new fitness programs/classes
  • Develop relationships and encourage member referrals
  • Enforce YMCA policies, such as cell phone use, etc.
  • Attend fitness department and fitness training meetings and continuing education classes to keep certifications current
  • Administer emergency care to members and guests in need of assistance
  • Work as a TEAM with all other departments
  • Other duties and responsibilities as assigned by the supervisor

Other Functions

  • Be knowledgeable about all programs and activities offered by YMCA Greenwich
  • Promote facility services and activities
  • Assist with keeping the wellness center well stocked and clean
  • Handle injury and illness and security incident reporting

Requirements:

Qualifications and Education Requirements

  • 2 or 4-years college degree in fitness-related field or certificate from an accredited 2-year program at a university preferred
  • Previous health club personal training experience is a plus
  • Communication skills, customer service oriented
  • Previous health club personal training experience is a plus.
  • Be well-organized and highly efficient when managing your work.
  • Be a team player and show a willingness to learn new things.
  • Must be detail-oriented, organized, and highly responsive with a commitment to customer service
  • Strong verbal communication skills
  • Basic computer skills, customer service skills, results-oriented, ability to multitask, and commitment to the fitness industry
  • AED/CPR/First Aid Certified
  • Proof of citizenship or legal status

Physical and Working Conditions

  • Ability to take the responsibility for the health and safety of others
  • Ability to stand for several hours in the same shift; ability to lift 45 lbs
  • Fitness club environment
  • Must follow OSHA and Active Wellness safety standards

*** Interested applicants should email resumes to Andrea Basso, Director of Human Resources at abasso@gwymca.org. Please include subject line “Career Opportunity – Fitness Concierge Position“.

 

Youth/Teen Sports Instructor

Supervisor:  Youth Programs Administrator  & Camp Director 

POSITION SUMMARY:

The YMCA of Greenwich is seeking a part time Youth/Teen Sports Instructor who will be responsible for working with children/teens to promote the enjoyment of sports activities while improving physical competence, developing confidence and teaching basic skill development, while also providing outstanding hospitality to ensure a positive user experience. The Sports Instructor will serve as a resource for participants to achieve exercise goals, skill goals and a sense of well-being.

ESSENTIAL FUNCTIONS:

  1. Ensure the health, safety and well-being of children in the program, by providing close supervision of all activities.
  1. Provide supervision of the participants in line with YMCA program standards and guidelines (i.e. ratio, attendance).
  2. Teach rules, fundamentals and enhance basic skills. Emphasize teamwork and sportsmanship.
  3. Create an atmosphere in which all participants can have fun, are safe and learn the importance of good principled athletics.
  4. Communicate with parents/guardians regarding the progress of their child/teen and registration for the next session.
  5. Communicate to parents/guardians about additional YMCA opportunities that can benefit them or their child/teen.
  6. Ensure that all equipment is age-appropriate, safe and in proper working condition.  This includes conducting monthly equipment safety checks.
  7. Work with the Program Manager to develop and lead program promotion and recruitment efforts.
  8. Have a thorough knowledge of branch emergency procedures and take appropriate actions for emergency situations.
  9. Ensure the cleanliness of program space during all activities.
  10. Inform Program Manager regarding any incident reports that need to be filled out.
  11. Actively participate in all training sessions, designated meetings and special events.
  12. Other activities and duties as needed that address the ongoing health and well-being of our staff and members.
  13. Follow and maintain sanitary habits in accordance with CDC guidelines.

 

QUALIFICATIONS:

  • High School diploma or equivalent.
  • Minimum of one year of experience teaching children/teens sports in a structured setting.
  • Current CPR / First Aid / AED certifications.
  • Excellent customer service skills.
  • Ability to communicate with members of all ages.
  • Flexibility to work mornings, evenings or weekends.

PHYSICAL DEMANDS:

Sufficient strength, agility, and mobility to perform essential functions and supervise program activities. Must be able to lift children and equipment up to fifty pounds.

BENEFITS:

  • 403B Smart Savings Account (Retirement)
  • Free individual membership
  • Program discounts

*** Interested applicants should email resumes to Andrea Basso, Director of Human Resources at abasso@gwymca.org. Please include subject line “Career Opportunity – Youth/Teen Sports Instructor Position“.

 

Swim School Instructor

Supervisor:  Aquatics Director

GENERAL FUNCTION:

Part time position under the direction of the Aquatics Director/Swim School Coordinator, the Swim School Instructor’s primary responsibility is to provide a safe and educational aquatic environment for all YMCA swim lesson instructors and participants.

Know How:  The instructor should be pleasant and possess the ability to establish a warm and friendly atmosphere.

Specific Responsibilities:

  • Arrive on time.
  • Make sure all class participants have signed up for that particular youth program, taking daily attendance of the class and making sure all students are present.
  • Supervise class participants to ensure safety. Advise participants of safety and class rules on the first day of class and on an as needed basis.
  • Teach current and updated swimming techniques.
  • Be aware of session dates, days the program is not running, making sure to notify parents/ family members of children in program at the end of each class.
  • Take care and make sure equipment is taken care of and put back in its proper place.
  • Enforce and follow all rules for members and staff of the YMCA.
  • Report equipment breakdowns immediately to supervisors.
  • Engage children and families enrolled in the program on a daily basis, maintain a high level of customer service at all times.
  • Acts as a positive role model and a positive voice for the YMCA of Greenwich. Interprets the YMCA as a membership organization. Represents the YMCA positively and maintains a good and friendly relationship with YMCA members and staff, addressing each by name. Ensure all practice areas are clean prior and after practices. Maintain a positive working relationship with fellow staff and members of all ages and background.
  • Promote YMCA of Greenwich Swim School Programs positively and frequently!
  • Attend staff meetings and/or trainings.
  • Demonstrate professionalism in the performance of all duties as directed by your supervisor.

Qualifications – Required

  • Over the age of 18 years old
  • Education classes or experience in recreation programs, working with children, or in a related field.

Upon hire, completion of the following certifications:

  • YMCA provided First Aid/ CPR/AED for the professional rescuer certification
  • Oxygen administration and blood born pathogen certification
  • YMCA swimming lesson certification or attend in-house training.

BENEFITS:

  • 403B Smart Savings Account (Retirement)
  • Free individual membership
  • Program discounts

*** Interested applicants should email resumes to Andrea Basso, Director of Human Resources at abasso@gwymca.org. Please include subject line “Career Opportunity – Swim School Instructor Position“.

 

Lifeguard Position

Supervisor:  Aquatics Director

Free YMCA membership for employees

Knowledge and Skills:

  • Thorough knowledge and application of lifeguarding surveillance and rescue techniques
  • An understanding of facility characteristics, rules, policies and procedures
  • Customer Service skills
  • Leadership and decision-making skills

General Function:

A lifeguard is responsible for supervision, control, and safety in and around the swimming pool during all programs. In addition, a lifeguard should possess a high degree of safety consciousness accompanied by a mature understanding that his/her primary objective should be the prevention of accidents.

Qualifications

  • Must be 17 years of age or older.
  • Must be a current certified lifeguard by American Red Cross.
  • Hold a current American Red Cross CPR/AED for the Professional Rescuer
  • Must be willing to work evenings and weekends.
  • Ability to respond to safety and emergency situations.

Responsibilities

  • Excellent customer service is expected at all times.
  • Follow the appropriate sitting and rotation schedule according to the number of lifeguards required by protocol in each pool.
  • Enforce all aquatic facility policies, rules and regulations regarding supervision, safety and sanitation including daily vacuuming of the pool and maintaining a clean pool deck free of equipment.
  • Lifeguards are responsible for enforcing the pool schedule.
  • Log daily swimming pool chemistry. Tests as many times as required in each pool.
  • As a first responder, using the Y appropriate incident report form, able to write a full report of any accident, rescue, potential danger, incident, etc. and distribute to the Aquatics Director and Director of Human Resources.
  • Keep abreast of current information relating to lifeguarding and aquatic safety.
  • Readiness to move bulkhead as many times as required according to the established schedule.
  • Participate in regular in-service training sessions and attend staff meetings.
  • Conduct swim tests as required.

BENEFITS:

  • 403B Smart Savings Account (Retirement)
  • Free individual membership
  • Program discounts

*** Interested applicants should email resumes to Andrea Basso, Director of Human Resources at abasso@gwymca.org. Please include subject line “Career Opportunity – Lifeguard Position.

 

Membership Associate / Front Desk Position

Reports to: Membership Operations Manager

POSITION REQUIREMENTS:

  • Active Listening Skills
  • Relationship Building Abilities
  • Ability to respond to safety and emergency situations
  • Able to learn our Membership Management Software
  • Able to use a computer for extended periods of time and able to communicate using a computer and phone/smart device
  • Passionate about the YMCA Promise
  • Excellent interpersonal and problem-solving skills
  • Character Traits:  Proactive, self directed, attentive, solution-oriented, dependable, multi-task orientated, effective communication skills and ability to develop effective working relationships.
  • Basic knowledge of computer and Microsoft Office

General Function

Under the supervision of the Membership Operations Manager, the Membership Associate is responsible for providing excellent member service, with emphasis on safety, cleanliness and participant/member satisfaction.

Know How

The incumbent must bring to this position experience in customer service and attention to consistent quality. The ability to establish and maintain harmonious interaction with staff, volunteers, YMCA members, and the general public is essential to the job.  Exceptional relationship building skills and the ability to work fluently across departments is also required. The ideal candidate must be able to work in a challenging and high performing team environment.

Principle Activities

Member Services

  1. Maintain a high level of customer service at all times.
  2. Conduct new member interviews.
  3. Address any customer concerns or complaint and respond accordingly.
  4. Determine member needs and interests and follow up by making suggestions for services based on feedback.
  5. Have the knowledge and information pertaining to program offerings.
  6. Support the Annual Giving Campaign, and encourage staff to do the same.
  7. Interpret the YMCA as a membership organization, and represent the YMCA in a positive manner. Maintain relationships with other organizations and community groups.
  8. Project a positive and enthusiastic image on the job at all times.
  9. Cultivate strong working relationships with the YMCA members, staff, program participants and parents.
  10. Attend and contribute to all staff meetings and/or trainings, as required.

 

BENEFITS:

  • 403B Smart Savings Account (Retirement)
  • Free individual membership
  • Program discounts

*** Interested applicants should email resumes to Andrea Basso, Director of Human Resources at abasso@gwymca.org. Please include subject line “Career Opportunity – Membership Associate / Front Desk Position.