Greenwich YMCA | For Youth Development - For Healthy Living

As we enter the week before Labor Day, we are taking a collective breath and preparing for the start of the fall season with some trepidation. The models for schools vary as there are students who are not opting into the proposed hybrid method. Teachers are unsure how they are going to handle live and virtual classes concurrently. At the Y, we are looking to provide programs that will accommodate our children’s ever changing schedules. There is always the specter of potential flare-ups – see Danbury this last week – so there are concerns about how we will manage during the fall and beyond. We continue to be vigilant at the Y and appreciate your consideration and support.

While we hope we can avoid flare-ups, we are being proactive in addressing Member concerns about paying for programs in full in advance. While we continue to seek commitments for the duration of a program, we have shortened our billing periods so that you do not have to pay the entire balance upfront (although full program payments remain an option, the default option is the shorter period.) Further, we have outlined our plan for different scenarios – government-mandated closures, impact and approach when Member/Staff tests positive – both for the Member/Staff as well as the group/class they shared with others. These scenarios were considered remote a year ago and while we hope that we do not have to implement any of the scenarios outlined, it is prudent that we have such a policy and communicate it to all so there are no surprises as we had last spring. Members will be required to accept/acknowledge this policy as part of their program registration.

Another type of important communication is our Annual Meeting for Members. Normally this meeting takes place in the spring but we were closed at the time so we postponed until the September. The Meeting is scheduled to take place on Tuesday evening, September 29 at 6:00PM. All Members are welcome to attend. Location is still TBD (in-person or via Zoom link) so please be sure to keep an eye our for additional notices.

Stay Healthy and Safe!

For additional information, please contact Michael Kelly, C.O.O. at mkelly@gwymca.org.

For general inquiries, or questions about your Membership, please contact the Member Services team at frontdesk@gwymca.org.

YMCA Refund/Credit Policy

All YMCA Programs that begin this Fall will follow their usual commitment period (e.g., Swim Team – one year, Fall Programs – 12-weeks.) As the commitment is for an extended period, we understand that there are concerns related to potential closure for COVID-19. With that as background, the YMCA will be billing over a periodic basis (e.g., annual/quarterly commitment programs will be billed quarterly and 12-week programs will be billed monthly). Each of the programs has their own “trial” periods where a full refund can be obtained for non-COVID-19 reasons (e.g., two weeks for annual programs.)

Additional information for all programs related to COVID-19 related closures are listed below:

Should we have a Facility Closure due to…

Member(s) tests positive.
1. 1. Close affected areas of facility for the day for deep clean.
  2. Positive test Member would not be permitted to return to Y until fulfilled the following requirements:
    1. Latest CDC prescribed quarantine period (QP).
    2. At end of QP, will be permitted to return to the activity if they
      - Have a negative test result within 72 hours of return
      - Show no illness/symptoms
    3. No refund or credit for closure.
Government-mandated closure occurs:
- Passing the halfway point in the program/class schedule/billing period, will not result in any refunds or credits.
- Prior to reaching the halfway point in the billing period, the Y will issue a ratable credit to be used for the next session.
Program participant who tests positive for COVID-19 would be required to miss program activity under above guidelines for “Member(s) tests positive”.
- No refund or credit will be provided for QP nor if participant elects to not return.
- If tests positive after registration but prior to program commencement, a full refund will be provided.
Program group closure due to positive COVID-19 test within group.
- Same rules as participant for all group members.

The C.O.O. Corner – A Message from Michael Kelly, C.O.O.

I hope this message finds you and your families healthy and safe.

Stay Healthy and Safe!