MEMBERSHIP POLICIES & PROCEDURES

  • Membership cards must be carried at all times and scanned at the front desk upon entering the facility. For safety and security purposes, all members must take their picture and receive their I.D. upon registration. There is a $10 fee to replace a lost card
  • Memberships are non-transferable and membership dues are non-refundable
  • The YMCA parking lots are accessed via Mason Street and/or 50 East Putnam Ave. Both lots are for the use of the members only while they are using our facility. Vehicles must be parked in a designated parking space
  • Parking permits are available at the front desk and must be predominately displayed on member vehicles
  • Annual membership renewals are due on the same anniversary every year
  • The YMCA reserves the right to cancel any program that fails to meet minimum enrollment requirements
  • Schedules and rates are subject to change
  • Program fees are payable upon registration
  • The YMCA has personal trainers, exercise specialists and private swim instructors on staff. The use of outside personal trainers or swim instructors at the YMCA facility is strictly prohibited and will result in a canceled membership
  • The YMCA reserves the right to take pictures/video of its participants for brochures, publications and marketing purposes. If you would prefer not to be photographed for these purposes, please let us know in writing
  • Please set your cell phone to silent mode upon entering the facility
  • Cell phone use is allowed only in the cellphone friendly zones and is forbidden in all other areas of the building including locker rooms and workout areas. For more information, please see front desk
  • Please respect other members by refraining from taking cell phone pictures at any time
  • The YMCA reserves the right to terminate the membership of individuals who do not abide by the YMCA Code of Conduct
  • If your account has a membership balance, it must be paid prior to membership reactivation or program registration

LOCKER ROOMS

The Y offers you five locker room options:

  • Adult men only (18 yrs+)
  • Adult women only (18 yrs+… access code required)
  • General women/girls (all ages)
  • General men/boys (all ages)
  • Family/special needs (co-ed, all ages)

Children are not allowed in the adult locker rooms, with exception on overflow days: Saturday & Sunday,
8:00am- 1:30pm. During this time, female parents/ caregivers with girls under 8 years may use the Adult
Womens locker room. Male parents/caregivers with boys under 8 years may use the Adult Mens locker room.

All other circumstances should use appropriate locker rooms. Policies will be enforced. The family/ special needs locker room is available for people with special needs, parents with children of the opposite sex (moms with sons, dads with daughters) and caregivers providing assistance to those who need it. Individual adults and/or couples may not use the family locker room. Please note that the family/ special needs locker room is co-ed, so please get dressed/undressed in the private changing rooms. We urge all members to place used towels in the towel bins.

LOCKER RENTALS

Lockers are available for daily use or they may be rented overnight for the year (see front desk for rates). Lockers are available for rent in all the locker rooms except for in family locker room. Fees may be paid on an annual basis or automatically deducted from a checking account or credit card (MC, Visa or Amex) each month, and must be charged in the same manner as your membership dues. Daily lockers are available for day-use only when you are in the building and using the facilities. We strongly advise members to invest in a lock and always secure belongings. Complimentary security pouches are available at the front desk for storage of smaller valuables. Any locker that is used overnight and is not registered with the front desk will be clipped and contents will be held for a 30 day period. The YMCA of Greenwich is not responsible for lost or stolen personal belongings. There are no refunds on locker rentals.

SAUNA & STEAM ROOMS

The YMCA of Greenwich follows YMCA National Guidelines that restrict children under 12 years of age from steam room and sauna use. Patrons must adhere to the following policies:

  • Cool down at least five minutes after exercising prior to use
  • Swim suits must be worn at all times
  • Limit usage to ten minutes or less
  • Use of body lotions, oils or suntan lotions is not permitted
  • Food or drinks are not permitted

WELLNESS CENTER & BASE FITNESS RULES

  • Members must be 15 years of age to use the center or be under the direct supervision of a Y Coach/Trainer. Members between the ages of 12-14 may use the Wellness Area if they have participated in the YFit Program. Children under the age of 12 may not be in the Wellness Area under any circumstance
  • Horseplay or unsafe activity, including the use of profanity is not acceptable and will not be tolerated
  • Proper workout attire/shirts/shoes are required (no jeans, dress shoes, flats, heels, sandals, etc.). Gym bags, coats, purses, etc., must be kept in the storage area or in a YMCA locker. Bags may not be left by exercise equipment or at trainer’s area
  • For security reasons, the Front desk cannot accept or “hold” personal items, such as duffle bags, backpacks or packages at the lobby desk or membership office. The front desk will not accept these items or be responsible for anything left unattended
  • No food or drink permitted. Only water and fitness drinks in sealed plastic bottles are allowed. The use of cell phones is prohibited
  • Please clean equipment after each use. Always remove plates from bars and return all weights/ equipment to proper areas. Equipment may not be leaned against walls or mirrors
  • When using free weights, always use a spotter
  • Please respect 30 minute limit on cardio equipment if a member is waiting to use a machine\
  • Weights/ equipment must stay in Wellness Center
  • All personal training and/ or equipment instruction must be provided by the YMCA of Greenwich Fitness staff only. No exceptions!

OLYMPIC & ALUMNI POOL RULES

  • Deck changing is prohibited. Please use appropriate locker rooms
  • Proper swim attire is required for both pools i.e swim trunks, suits, swim diapers
  • Children wearing flotation devices must be within arms reach of an adult in the water at all times
  • No swimming under the Olympic Pool bulk head
  • In the event of thunder and lightning storms, we follow the 30-minute rule that both pools close and reopen 30 minutes following the last thunderclap or lightning flash
  • Everyone must shower before entering the pool
  • When three or more swimmers are in a lane, members must circle swim
  • Pool schedules and lane spaces may change at the Aquatics Director’s discretion